A floor supervisor in hospitality oversees the operations of a specific floor or section within an establishment. Responsibilities include supervising staff, ensuring high standards of cleanliness and service, addressing guest needs and complaints, and coordinating with other departments. They monitor the overall guest experience, ensure compliance with health and safety regulations, and support the team in delivering excellent service. The goal is to ensure a smooth and enjoyable experience for guests on their assigned floor or section.
Qualifications
Qualifications
Benefits