Waiter / waitress jobs 2024

A Waiter or Waitress in hospitality is responsible for providing excellent service to guests in a restaurant, hotel, or other dining establishment. Duties include taking orders, serving food and beverages, answering questions about the menu, and ensuring guests have a pleasant dining experience. They also handle payment transactions, maintain cleanliness at the dining area, and address any customer concerns or requests promptly. This role requires strong communication and interpersonal skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

The Shivanna Cruise Bali

Denpasar

Full time

Waiter/waitress

Qualifications

Minimum 1 year experience in the same field
Must have experience in high-end, fast-paced venue(s).
Be attentive and possess exceptional levels of customer service and be detail oriented.
Well presentable and highly motivated.
Highly flexible in relation to working day(s) / hour(s).
Fluent in bahasa indonesia and english both speaking and writing.
Work well in a team.

Key responsibilities

Looking after all guest services, and ensure all customers receive the best standards of service possible and all the exist s.o.s. and s.o.p.s are implemented.
Be attentive and deliver detail-oriented service during operations to all guests.
Completing opening and closing checklist before and after service.
Manage client relationships, including responding to problems that arise during service.
Uphold company standards and provide elite, unmatched levels of service.
Be responsible for the pos system utilised onboard and all cash and e.d.c. Payments.
Upsell packages such as the vip lounge, cocktails, wine packages, and encouraging non incentivised return guests.
Oversee the boat ambience and cleanliness ensure the whole vessel always remains presentable and looks perfect during service.
Assisting in the daily / monthly equipment inventory and ordering.
Oversee the whole boat ambience and cleanliness during service.

Contract inclusions