The Front Office in hospitality is the primary point of contact for guests at a hotel or resort. Responsibilities include managing guest check-ins and check-outs, handling reservations, answering inquiries, and providing information about the property and local attractions. Front office staff, including receptionists and concierge, also address guest requests and complaints, ensure smooth communication between departments, and maintain records of guest stays.
Qualifications
Qualifications
Qualifications
Qualifications
Qualifications
Qualifications
Qualifications
Qualification
Qualifications
Qualifications