Guest relations jobs 2024
Guest Relations Officer in hospitality is dedicated to ensuring that guests have a positive and memorable experience during their stay at a hotel or resort. Responsibilities include welcoming guests upon arrival, handling special requests and complaints, providing information about hotel services and local attractions, and ensuring that all guest needs are met promptly. They also coordinate with other departments to arrange services such as dining, transportation, and activities.
The Bohemian
Quality officer
Qualifications
- Proven experience in guest relations/sales & marketing or a similar customer service role, reservation, able to work with VHP system.
- Proficiency in english communication.
- Customer-focused and friendly
- Local knowledge an advantage
- Strong organizational skills and attention to detail.
- Ability to handle confidential information with integrity.
- Ability to multitask and manage time effectively.
- Ability to drive buggy car.
Job descriptions
- Assisting the manager all around.
- Assisting the guest relation officer (GRO).
- Checking the rooms.
- Reservation and guest correspondent.
- Quality control (services, guest satisfaction, cleanliness).
What we offer
- Competitive salary.
- Staff meals provided.
- Team & fun oriented environment.
- Flexible work hour arrangement possible.
Deadline: January 1, 2025
Check details
The Bohemian
Sales/guest relation officer
Qualifications
- Proven experience in guest relations/sales or a similar customer service role.
- Proficiency in english communication.
- Customer-focused and friendly.
- Local knowledge an advantage.
- Strong organizational skills and attention to detail.
- Ability to handle confidential information with integrity.
- Ability to multitask and manage time effectively.
- Ability to drive buggy car.
What we offer
- Competitive salary.
- Staff meals provided.
- Team & fun oriented environment.
- Flexible work hour arrangement possible.
Deadline: December 31, 2024
Check details