Guest service jobs 2026

Guest Service in hospitality refers to the range of services provided to ensure a positive and enjoyable experience for guests at a hotel, resort, or similar establishment. Responsibilities include greeting guests upon arrival, assisting with check-in and check-out procedures, handling reservations, and addressing guest inquiries and complaints. Guest service staff provide information about hotel amenities and local attractions, coordinate special requests, and ensure that guests feel welcome and valued throughout their stay.

Mamasan Bali

Hostess

If you have experience in the restaurant industry, a passion for hospitality, and the skills to deliver exceptional service, we want to hear from you!

Qualifications

  • Relevant experience in each role, strong communication skills, and a commitment to excellence.

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Deadline: August 8, 2026
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The One Boutique Villa & Spa Seminyak

Guest service assistant (receptionist)

Qualifications:

  • Male
  • Maximum 30 years old
  • Height Minimum 170cm
  • Well groomed and professional appearance
  • Minimum 2 years of experience in the same position within a 5-star hotel or luxury villa
  • Fluent in English (both spoken and written)
  • Minimum D1 in Hospitality / Room Division
  • High attention to detail and excellent communication skills
  • Computer literate (proficiency in hotel systems)
  • Able to join immediately
Deadline: July 16, 2026
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Natura Resort & Spa

Guest service agent (dw)

Qualifications

  • Minimum High School graduate in Hospitality, Tourism, or a related field.
  • Fresh graduates are welcome to apply.
  • Good command of spoken and written English.
  • Well-groomed, friendly, and service-oriented.
  • Able to work flexible shifts, including weekends and public holidays.
  • Basic computer skills; experience with a hotel PMS is an advantage but not required.
  • Positive attitude, eager to learn, and able to work well in a team.

Responsibilities

  • Handle check-in and check-out procedures efficiently.
  • Respond to guest inquiries and requests promptly.
  • Coordinate with other departments to ensure guest satisfaction.
  • Maintain accurate guest records and reservations.
  • Deliver exceptional service throughout the guest's stay.
Deadline: July 26, 2026
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Galaxy Sport Bar Seminyak

Waitress

Qualifications

  • Minimum have 1 years experience at the same position.
  • Ability to work in a fast-paced environment and manage.
  • Good team work, honest and attention to detail.
  • Strong communication skills and a team-oriented attitude.
  • Flexible to work evenings, weekend and holiday as needed.
  • Can be work in the team.
Deadline: July 20, 2026
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