Guest service jobs 2026

Guest Service in hospitality refers to the range of services provided to ensure a positive and enjoyable experience for guests at a hotel, resort, or similar establishment. Responsibilities include greeting guests upon arrival, assisting with check-in and check-out procedures, handling reservations, and addressing guest inquiries and complaints. Guest service staff provide information about hotel amenities and local attractions, coordinate special requests, and ensure that guests feel welcome and valued throughout their stay.

Hatch Bar & Restaurant Uluwatu

Door girls (dw)

Are you friendly, confident, and enjoy meeting new people?
We’re looking for a warm and service-minded person to join our team and be one of the first smiles our guests see when they arrive at the venue.

If you enjoy working in a fun, energetic environment and love creating a great first impression, we’d love to meet you!

What we’re looking for

  • Minimum Senior High School (SMA/SMK) or equivalent.
  • Previous experience as a doorgirl, receptionist, host, cashier, or in hospitality/nightlife is a plus.
  • Basic English communication skills.
  • Friendly, approachable, and confident when interacting with guests.
  • Good communication and interpersonal skills.
  • Well-groomed and presentable.
  • Comfortable working at night, on weekends, and public holidays.
  • Reliable, punctual, and able to work well as part of a team.
  • Enjoy meeting and assisting people in a lively environment.

Your role

  • Welcome and greet guests with a warm and friendly attitude.
  • Proces ticketing payment for the guest
  • Assist guests with entry, reservations, and guest lists.
  • Provide information about the venue, events, and promotions.
  • Help create a positive first impression for every guest.
  • Coordinate with the Host and Security teams when needed.
  • Assist with guest inquiries and ensure a smooth entrance experience.
Deadline: October 11, 2026
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Madawa Bali

GSA (dw)

Qualifications

  • Min. 1 year experience in the same position.
  • Fluent in English spoken and written.
  • Responsible and committed.
  • Great personality.
  • Love meeting new people.
  • Confident & passionate.
  • Based in Bali.
Deadline: October 10, 2026
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O.Serendipity Kuta

Guest service officer (GSO) – mandarin speaker

If you are passionate about hospitality, fluent in Mandarin /, and enjoy creating excellent guest experiences, we would love to meet you!

Qualifications

  • Minimum education SMA/SMK
  • Minimum 1 year experience in Hotel, Guest Service, Front Office, or Customer Service.
  • Fluent in Mandarin – speaking and listening are mandatory - Basic–Intermediate.
  • Good communication skills in English and Bahasa Indonesia.
  • Strong customer service and hospitality mindset.
  • Friendly, professional, confident, and well-groomed appearance.
  • Able to handle Mandarin-speaking guests professionally.
  • Able to handle guest requests and basic complaints.
  • Good problem-solving and communication skills.
  • Able to explain hotel facilities and services in Mandarin.
  • Computer literate; experience with hotel PMS is an advantage.
  • Willing to work shifts, weekends, and public holidays.
  • Able to work independently and as part of a team.
  • Available to join immediately is preferred.

Range salary: 3.792.000 - 5.000.000

Deadline: October 3, 2026
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K-Club Ubud

Guest service agent

Qualifications

  • Minimum 1 years of relevant experience in luxury hospitality.
  • Fresh graduates are welcome to apply for daily worker positions.
  • Strong communication skills and interpersonal skills.
  • Proficient in English (both spoken and written).
  • Experience in VHP System will be an advantage.
  • Able to join immediately.
Deadline: October 2, 2026
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Zest Ubud

Hostess

Qualifications

  • Strong communication skills in english.
  • Good energy, creative.
  • Friendly and customer-oriented.
  • Honest, responsible, and reliable.
  • Good attitude.
  • For Indonesian citizen.
  • Minimum 1 year of experience.
Deadline: September 28, 2026
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Kiara Ocean Place

Guest service agent (trainee)

Requirements

  • Currently enrolled in a Vocational High School (SMK), Diploma, or Bachelor's program in Hospitality, Tourism, or a related field.
  • Able to work independently and as part of a team.
  • Fast learner and motivation to learn.
  • Effective communications skills.
  • Able to communicate in English written and verbal.
  • Can join immediately.

Benefits

  • BPJS ketenagakerjaan.
  • Meals + transport allowance.
  • Career development.
  • Career path.
Deadline: September 25, 2026
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House of Kairos

Front office

Be part of a passionate and driven team committed to redefining modern wellness. At House of Kairos we believe in creating a warm, welcoming, and purposeful environment where collaboration, respect, and genuine service come together.

Requirements

  • Minimum 1 year of experience in Front Office, Reception, Guest Services, or Customer Service, preferably within hospitality, wellness, or lifestyle environments.
  • Excellent communication skills with a warm, professional, and welcoming personality.
  • ⁠Fluent in English, both spoken and written.
  • Well-groomed, positive, and service-oriented.
  • Strong organizational and administrative skills.
  • Comfortable using POS systems, membership platforms, and basic computer applications.
  • Strong problem-solving skills with the ability to handle guest concerns professionally and calmly.

Key responsibilities

  • Welcome and assist members and guests with warmth and professionalism, creating a positive first impression.
  • Manage check-ins, registrations, and membership administration accurately.
  • Respond to inquiries regarding facilities, memberships, and services.
  • Support membership sales, renewals, and retention initiatives.
  • Operate POS and internal systems while maintaining accurate daily records and reports.
  • Coordinate with internal departments to ensure smooth daily operations and seamless service delivery.
  • Listen to and resolve guest feedback or concerns promptly, escalating when necessary.
  • Maintain a clean, organized, and welcoming Front Office environment.
  • Support community events and activities to enhance member engagement and overall guest experience.

Location at Seseh bali

Deadline: September 19, 2026
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Wanderlust hotel & recovery

We're hiring

  1. Hostess

Requirements

  • Minimum 1–3 years of experience in the same position.
  • Able to speak English.
  • Open-minded, smart, team player, and innovative.
  • Available to join immediately.
  • Bali-based.

How to Apply
Send your CV via WhatsApp

  • 081227142872 (WhatsApp, Chat Only)

Location

  • Jl. Raya Padonan, Canggu, Kec. Kuta Utara, Kab. Badung
Deadline: September 16, 2026
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Blue Karma Dijiwa Seminyak

GSA (dw)

We are looking for passionate and dedicated individuals to join Blue Karma Dijiwa Seminyak in the following roles.

  • Guest service agent (daily worker)

Qualifications

  • Have experience in this field.
  • Honest, responsible, and disciplined.
  • Available to join immediately.

To apply, please visit the following Dijiwa Sanctuaries recruitment portal, select the position you wish to apply for, and complete the application form.

recruit.dijiwasanctuaries.com

Deadline: September 13, 2026
Check details
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