Guest Service in hospitality refers to the range of services provided to ensure a positive and enjoyable experience for guests at a hotel, resort, or similar establishment. Responsibilities include greeting guests upon arrival, assisting with check-in and check-out procedures, handling reservations, and addressing guest inquiries and complaints. Guest service staff provide information about hotel amenities and local attractions, coordinate special requests, and ensure that guests feel welcome and valued throughout their stay.
Why join the damai?
IVC Experience is a hospitality management company that values a vibrant, supportive work culture and a commitment to excellence. We are excited to invite motivated individuals who are eager to grow and thrive with us to join our team. We are currently looking to fill various positions across different areas, offering a range of exciting opportunities for career development. Whether you're just starting your career or looking for new challenges, there’s an opportunity for you to thrive with us!
Positions:
Qualifications