IT in hospitality involves managing and maintaining the technological infrastructure of hotels, resorts, and other hospitality establishments. Responsibilities include ensuring the smooth operation of computer systems, networks, and software applications used for reservations, guest services, and internal communications. IT professionals in hospitality also handle cybersecurity, data management, and technical support for staff and guests. Their goal is to enhance operational efficiency, improve guest experience through technology, and safeguard the establishment’s digital assets.
Qualifications