A pre-opening team in the hospitality industry is a group of specialized professionals responsible for preparing a new hotel, resort, or hospitality establishment for its grand opening. Their duties include setting up operational systems, recruiting and training staff, establishing service standards, creating marketing and sales strategies, coordinating with suppliers, and ensuring that all facilities and amenities are ready for guests. The goal of the pre-opening team is to ensure a smooth and successful launch, providing a seamless transition from construction to full operational status, and setting the foundation for the establishment's future success.