Under the general direction and within the limit sop policies and procedures, oversees and directs the day to day operation of Housekeeping Department and assists in the forward planning of the department.
Key responsibilities
Schedules routine inspections of all housekeeping areas by/with the assistant executive housekeeper and other supervisory personnel.
Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
Makes recommendations to the general manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.
Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of housekeeping personnel.
Conducts regular department meetings.
Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs.
Supervises outside contractors to ensure contractual compliance.
Implements and controls housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures.