Admin sales & marketing

Qualifications

• Male or female, maximum 27 years old.
• D3 or S1 degree in a relevant field.
• Minimum 1 year of experience in a similar role.
• Fluent in english (spoken & written).
• Excellent personality, attitude, and willingness to learn.
• Customer service skills are a plus.
• Strong administrative, teamwork, and communication skills.
• Detail-oriented and well-organized.

Job description

• Input incoming database from WA/email/ig etc. & update the status of incoming leads data.
• Perform trip preparation for all destinations by checking the trip.
• Monitoring the trip on the D-day, ensuring guests are already at the destination.
• Coordination with the guide who works in the field regarding the condition of the guest every time after the trip is completed to be given a TripAdvisor link (applies to all destinations).
• Broadcast messages from qontak mekari when needed.
• Stand by replying to chats when the customer service team needs back up (during holidays or leave).
• Perform other administrative tasks according to team needs.
• Assist the administrative tasks of Indonesia juara trip and balipremium trip divisions if needed.