Head butler

Qualifications

• Experiences: minimum 2 years as a head butler, 4 years as a butler or 5 years experience in similar role
• Male/female.
• Language skills: proficiency in english communication.
• Interpersonal skills: strong interpersonal and problem-solving abilities.
• Technical skills: computer literate.

Knowledge & competencies

• Guest focus: courteous, helpful, proactive, and 'switched on' personality.
• Attitude: passionate, pleasant, and positive attitude.
• Competencies and adaptability.
• Customer focus and drive for results.
• Effective communication.
• Planning business.
• Supervising people.
• Understanding differences and household operation.

Responsibilities

• As the head butler, you will lead and manage a team of butlers to deliver exceptional service and hospitality to guests.
• Your primary responsibility is to oversee the daily operations of the butler department, ensuring seamless coordination and execution of tasks.
• You will train, mentor, and supervise butlers, setting high standards for guest service, etiquette, and professionalism.
• Additionally, you will liaise with other departments to fulfill guest requests and preferences, maintain inventory of supplies, and ensure the cleanliness and presentation of guest areas.
• Your leadership and attention to detail will contribute to an unforgettable guest experience.